Delivery conditions

The santé online store delivers only in Metropolitan France. For a delivery in Corsica, Dom-Tom, Switzerland or Europe, please contact us.

Your orders on will be shipped within 24 to 48 hours, subject to availability of products in stock. Weekends and public holidays extend the shipping and delivery time compared to the times mentioned below. As soon as your order is shipped, you will receive an email from or the manufacturer confirming shipment and a link to track the status of the delivery.

Product shipment by manufacturers:

  • Manufacturers prepare your order and deliver it directly to your home.
  • After you place your order, will answer all your questions.
  • Returns or after-sales service are handled by the manufacturer.

In the product description, the words "sold and shipped by" followed by the name of the manufacturer will be indicated. cannot be held responsible for delays in delivery. and its partners (manufacturers) will make every effort to satisfy you and deliver your items as soon as possible.

Delivery charges

The prices appearing on the website are inclusive of all taxes only for deliveries in metropolitan France. reserves the right to modify its prices at any time, it being understood, however, that the price appearing on the site on the day of the order will be the only one applicable to the customer.

For all materials (except accessories and dietary supplements), the delivery terms will be indicated on the quote.

Game Ready, Winback and Holiste equipment are subject to installation and training by a Santékin or brand professional.

Delivery in France: accessories and/or food supplements will be given to our service provider Colissimo.

Colissimo rates for metropolitan France

(To France, Andorra, Monaco)

Weight up to... Colissimo rates

250 g  : 4,95 €  

500 g : 6,45 €

750 g : 7,35 €

1 kg : 7,99 €

2 kg : 9,15 €

5 kg : 14,10 €

10 kg : 20,50 €

15 kg : 26,00 €

30 kg : 32,20 €

Shipping and Returns

Shipping of your package

Packages are generally dispatched within 2 days after receipt of payment. They are shipped via UPS with a tracking number and delivered without signature. Packages can also be shipped via UPS Extra with a signature. Please contact us before choosing this method of delivery, as it will incur additional costs. Whichever shipment choice you make, we will send you a link to track your package online.

Shipping fees include preparation and packaging costs as well as postage costs. Preparation fees are fixed, while shipping fees vary according to total weight of the package. We recommend that you group all your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are sized appropriately and your items are properly protected.